Shipping policy
At SOBHYS, we are committed to delivering your orders safely, beautifully, and efficiently. This Shipping Policy outlines our delivery rates, estimated timeframes, and general terms.
Shipping Rates & Estimates (UAE)
- Free Standard Shipping: Valid on all orders of AED 99.00 or above.
- Flat Rate Shipping: A standard fee of AED 14.99 applies to all orders below AED 99.00.
Delivery Timeframes
- Order Processing: 1–2 business days (excluding weekends and UAE public holidays).
- Estimated Delivery: 2–4 business days after dispatch.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Shipping Details & Accuracy
Customers are responsible for ensuring that all shipping details are entered accurately at checkout. SOBHYS is not responsible for failed deliveries, lost packages, or additional shipping charges resulting from incorrect, incomplete, or missing address information.
Delivery Disclaimer
While we partner with reliable couriers to ensure prompt delivery, estimated delivery windows are provided for convenience and are not guaranteed. SOBHYS is not liable for unexpected delays caused by carrier disruptions, severe weather conditions, public holidays, or events outside of our reasonable control.
Contact Us
If you have any questions regarding your order, shipping, or tracking, please reach out to our team:
- Trade Name: SOBHYS
- Legal Entity: MOSOBHY FOR ONLINE SELLING
- Trade License No: 1551223
- Business Address: 100 Al Ghureefah St, Al Muntazah, Rowdhat Abu Dhabi, Abu Dhabi, UAE
- Phone: +971 50 226 3780
- Email: info@sobhys.com